Mass Transit

SEP-OCT 2014

Mass Transit magazine features agency profiles, industry trends, management tips and new product information.

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20 | Mass Transit | MassTransitmag.com | SEPTEMBER/OCTOBER 2014 Karen A. Winger Assistant General Manager Loudoun County Transit/Transdev Jennifer Menefee Director of Environmental Health and Safety Transdev KAREN WINGER is the as- sistant general manager/operations manager for Transdev's, formerly Veolia Transportation Inc., Loudoun County, Virginia, commuter services project. She oversees day-to-day operations and manages more than 100 super- visors, dispatchers and opera- tors with the responsibility of delivering safe, on-time, cost-ef- fective and efcient service. Achievements among her many duties include overseeing day-to-day operations with the responsibility of making deci- sions for the safe and efcient operation of the Loudoun Coun- ty Commuter services; ensuring on-time operating performance of services; providing on-street monitoring of operators and responding to issues; managing customer comment and com- plaint investigation; and managing dispatch func- tion ensuring maximum efciency and compliance with all applicable federal, state and Loudoun Coun- ty regulations, policies and procedures. Previously, as the business development, proposal and marketing manager, Winger coordinated and managed the proposal development process for a $1.4 billion transportation company; increased proposal submittal in both volume and annual revenue val- ue in just three years; evaluated business opportunities for viabil- ity, including request for propos- als; developed proposal content to refect new corporate pro- grams and initiatives; reviewed and edited proposals; collected and researched on competitive environment innovations in her feld; and developed, imple- mented and customized sales- force.com for maintenance and tracking of current projects, and the development of new contacts and opportunities. Winger received Excellence in Planning by the American Planning Association for contributions to the South Coast Rail Corridor Plan. She has an MBA from the University of Massachusetts in Amherst. www.MassTransitmag.com/11617482 JENNIFER MENEFEE is the director of environmental, health and safety services for Transdev, formerly Veolia Transportation Inc., at its Phoenix location. She works with employees, labor groups, government and regula- tory agencies to develop and im- plement best safety practices and environmental practices within the transit industry. Menefee has more than 14 years of experience in the envi- ronmental health and safety feld in both the public and private sectors. She has earned numerous degrees and certifcations and participates actively in a num- ber of professional organizations. In her current position, Me- nefee has created a safety com- mittee with participation from three local unions and admin- istrative staf, resulting in a 30 percent reduction in worker in- juries. She also partnered with the Arizona Division of Occupational Safety and Health (ADOSH) to achieve acceptance into OSHA's Voluntary Protec- tion Program and worked with ADOSH to identify potentially hazardous situations outside Transdev's direct jurisdiction and partnered with city leaders to change unsafe situations that can afect the safety of both employees and the general public. Menefee implemented a preventative maintenance pro- gram for facility maintenance and developed and maintained a site-specifc ISO 14001/OHS 18000 Management Systems with a continual process of im- provement for safety and envi- ronmental. She also developed site-specifc environmental management systems that have helped to maintain environmen- tal compliance with regulatory agencies and implemented recy- cling programs for project facil- ities and on board buses. Menefee is a member of the Environmental Professionals of Arizona (EPAZ), the Nation- al Association of Environmental Professionals (NAEP), and the National Environmental Safety and Health Training Association (NESHTA). www.MassTransitmag.com/11617613 "Oftentimes, environmental safety and operational safety are viewed as two separate entities so I absolutely love when new employees ask me what 'environmental' has to do with safety and transportation. When this question is posed, I am eager to elaborate on the seamless relationship between safety and environmental and their integrated role in public transportation." "I have the opportunity to work in many different aspects of transportation, including operations and planning, but what I love — no matter what position I am working in — is how transportation affects daily lives. A quality public transportation network can really enhance a person's ability to have a well-rounded quality of life."

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