Mass Transit magazine features agency profiles, industry trends, management tips and new product information.
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information to manage their busi- ness. In particular, by aggregating data from multiple systems in a timely manner with fl exible deliv- ery modes, managers will be able to react to situations, ineffi ciencies and other opportunities in time to make operational adjustments. We are implementing TransitMaster from Trapeze as the application under- lying a new radio communications system which will provide a trove of real-time (or close) trip data for op- erational metrics and analysis. Using business intelligence tools this will be linked to data from other modules to deliver management information routinely and on demand. Additionally, DART has made
strides in delivering information to riders. Using a desktop or mobile browser, riders can receive real-time predicted bus arrival time at a stop. Smartphones can be used to locate
the nearest DART stop, with a street view, and then show routes at that stop, trip planning and predicted bus or train arrival time. Text capability
By aggregating data from multiple
systems in a timely manner with fl exible delivery modes, managers will be able
to react to situations, ineffi ciencies and other opportunities in time to make operational adjustments.
has been added, using the bus stop ID and short code to extend the ar- rival prediction service to riders with regular cell phones. DART will also soon implement text messaging for
passengers to alert DART Police in the event of a disturbance on the sys- tem. Subscriptions to social media sites and email enable direct mes- sages to riders about incidents on their chosen routes. On the vehicle front, the new ra-
dio system will capture and transmit trip data and automate operator log on, block and trip assignment and header signs and announcements. DART is investigating in touchless fare collection technology with real- time media validation over cellular data. T at communications technol- ogy will potentially enable infotain- ment delivery, Wi-Fi for passengers and an integrated on-board network for multiple sub-systems. DART is working with the city of Dallas to upgrade traffi c signals for improved transit priority signaling in the cen- tral business district, where there are four light rail stations.
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